DevOps Team: Roles and Responsibilities 2023

Plus, they are supposed to have an idea of the after-deployment behavior of the code. Such awareness is necessary to bridge the gap between development and IT operations, which differs DevOps developers’ role from the one a traditional devs has. As it is evident from the name, the release manager handles the entire release lifecycle, devising an automation pipeline that would enable a smooth development process from coding to production.

devops department structure

Because stream-aligned teams work on the full spectrum of delivery, they are, by necessity, closer to the customer and usually already agile. This team incorporates customer feedback in development cycles, while maintaining software in production. Engaging with a reputable DevOps services provider makes perfect sense in this case. As a result, Cox Automotive was able to go from 2-month cycles to 2-week sprints, delivering MVP and enabling iteration with business partners in each sprint. By aligning the needs of the business with DevOps teams, organizations will empower team members to focus on the business objectives, rather than simply work on assigned projects and tasks.

What Does a DevOps Team Look Like?

The team is empowered to build and deliver customer or user value as quickly, safely, and independently as possible, without requiring hand-offs to other teams to perform parts of the work. Learn about the benefits of stream-aligned teams, and how they work with platform teams, sub-system teams, and enabling teams to deliver value to customers. Under this scenario, SRE team will require development teams to collect and provide relevant logs/metrics, demonstrating that the produced software is robust and up-to-specs. Dev and Ops have separate, clear functions and effectively collaborate with one another. A solid DevOps platform needs a solid DevOps team structure to achieve maximum efficiency.

devops department structure

Roles and responsibilities distributed across a DevOps team empower them to accelerate the development process, making it more productive without causing an adverse impact on quality. This is the leader of changes, who encourages the organization to onboard DevOps practices, establishes DevOps team structure and responsibilities, and ensures proper training of all members. Once the DevOps methodology is kicked into operation, the evangelist is all over it, bringing the employees onto a common footing and removing department silos. At the same time, they continue their motivational and inspirational efforts to optimize ongoing processes and implement DevOps best practices all over the company. Before hiring a DevOps engineer, assess your business requirements and prepare a hiring strategy. A DevOps engineer is skilled in development and operations and interacts with all team members.

DevOps roles: Security and Compliance Engineer

In the 1980’s, Jack Welsh, at the time the CEO of General Electric, introduced the idea of the “boundaryless organization” in a process that became known as GE Work-out. The focus was teams that were able to quickly make informed decisions, what people in Agile might today call self-organizing teams. If you really want teams to be able to have shared responsibilities, they need to have common goals. And the only way to share common goals is to make sure that they report to the same people and are measured on collective successes. In order to allow a team to work in a truly collaborative fashion, the organization has to align their goals. And that usually means aligning the organizational structure with the desired team structure, as observed by the proverb known as Conway’s Law.

It’s easy to create a team with all the needed skills by hiring many people, but the team won’t have resilience as each member handles a small, isolated area. A professional manager’s job is to build a team with a strong mix of skills with overlap while keeping the team as small as possible. Team size and composition are part of management’s broader system design. As teams grow, individual productivity decreases, but you’re more resilient to sickness, holidays, and team members moving on to new roles. The focus on products over projects is one hallmark of digital transformation.

Jira Service Management

While this may seem efficient, it’s ultimately not cost-effective and out of scope for a stream-aligned team. In the future, such organizations will likely move on and adopt structure 1 or structure 3. There are many ways and different steps to take in order to organize DevOps teams. The steps outlined above are by no means the only way to pursue DevOps. Organizations will have to choose the steps and structures that work best for them. If the goal of the DevOps team is to make itself obsolete by bringing the other teams together then they can be effective as evangelists and coaches.

DORA’s research has found reliability unlocks the effect of software delivery performance on organizational outcomes. Platform Engineering is often found alongside DevOps and has a strong link with software delivery performance. It intersects with team topologies, as platform teams cloud operations team structure have many ‘as-a-service’ interactions with the other team types. Containerization implemented with such tool as Docker solves the problem with the reliability of software, for example, when it travels from the development to the testing environment and then to production.

DevOps continuous delivery tutorials

Misconfigurations often occur due to the manual nature of infrastructure preparation. As the tempo of development increases, it is crucial for QA to keep pace with it. DevOps lifecycle is honed to execute continuous monitoring of the solution’s functioning by means of automated tests and keeping track of the basic KPIs.

  • The SRE team strongly focuses on performance, capacity, availability, and latency for products operating at massive scale.
  • The enabling team can explore the new territory and package the knowledge for general use within the organization.
  • This is not necessarily a bad thing and Skelton stresses that this arrangement has some use cases.
  • This includes the practices involved in design, implementation, configuration, deployment, and maintenance of all IT infrastructure that supports an organization’s services.
  • And that usually means aligning the organizational structure with the desired team structure, as observed by the proverb known as Conway’s Law.

In a DevOps environment, automating security rules is important too. Automatic scripts that can be executed at the granular level to facilitate flexible customization of exceptions and modes. After hardening is done, teams should verify if it meets the baseline and then continuously monitor it to avoid deviations.

Cloud Migrations Support

This siloed structure isn’t always conducive to efficiency, as each team has its own sets of priorities, tasks, and timelines that don’t necessarily align with the surrounding teams. The key purpose of DevOps is to create a more cohesive development cycle. Additional benefits of a DevOps culture include improved team efficiency, increased release speed, and better feedback mechanisms. When software solutions robustly push their way into the list of the everyday digital commodities, IT companies find it hard to keep up the pace and deliver high-end digital products to consumers within a short time.

Choosing the right agile tools, educating stakeholders and assigning them specific roles, and collaborating with everyone using Kanban/Scrum boards is recommended. As DevOps is neither a technology nor a tool, hiring the right DevOps human resources is a challenging task. Instead of getting caught in the buzzword, it is important to look at organization-specific needs first. Create a hiring strategy based on industry trends, technological analysis, and business requirements. Prepare a structured process management system with a streamlined interview process and onboard mechanisms, and execute it to hire the right people for the right jobs, at the right time. Right from the service desk to operations and development, everyone should be responsible and linked with tickets raised so that they are updated with the happenings in the infrastructure.

DevOps team structure: types, roles & responsibilities

These problems stem from failing to include the diverse network of people that make IT happen. Learn where database administrators, networking teams, line-of-business managers, security engineers and others fit into DevOps organizational structures. The DevOps lifecycle is more integrative than a siloed software delivery process.

Site Reliability Engineering

Ideally, your DevOps strategy is powered by developers who have two main traits. They know a variety of programming languages and are familiar with different app development strategies, such as Agile methodology. This flexibility helps your team to adjust and improve on a continuous basis. Steve Fenton is an Octonaut at Octopus Deploy and a six-time Microsoft MVP with more than two decades of experience in software delivery.

Engineering Your DevOps Solution

This can be a good interim strategy until you can build out a full DevOps program. The DevOps team translates between the two groups, which pretty much stay in place as they currently are, and DevOps facilitates all work on a project. In most situations, this work is more of a DevOps role than a job description. Select a few team members who fill other DevOps roles and ask them to serve as DevOps champions for the organization. Success isn’t determined by whether you host workloads on premises or in the cloud, and it won’t necessarily matter which OSes you use.

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